Scheduling Surveys

 

The Survey Scheduler tool allows you to create flexible survey recurrence protocols. You can make Custom Recurrence schedules or use a One Time Only send.

You can also schedule surveys to expire. Schedule survey expiration at the minute and hour level. The expiration timer begins as soon as a survey is delivered to a participant’s mobile app. For example, if the expiration time is set to 1 hour and 30 minutes and the participant receives a survey at 1 pm, the survey will expire at 2:30 pm. Participants cannot open or respond to an expired survey.

To create a ‘OneTime’ survey schedule, select ‘Add OneTime’. This will open the ‘Add One Time Schedule’ tool.

Select a Survey send date by selecting a date on the calendar tool.

Set the ‘Send Survey Between:’ time. Surveys sent during a custom interval will be delivered at a random time during the specified interval. For example, if you select ‘Send Survey Between:’ 12:00 ‘And:’ 13:00, one participant may receive the Survey at 12:15 while another may receive the Survey at 12:30.

Set the ‘Send Survey Between:’ time. Surveys sent during a custom interval will be delivered at a random time during the specified interval. For example, if you select ‘Send Survey Between:’ 12:00 ‘And:’ 13:00, one participant may receive the Survey at 12:15 while another may receive the Survey at 12:30.

After you select ‘Save’, your One Time schedule will be listed. Surveys support multiple concurrent One Time and Custom survey schedules.

You can delete or edit any recurrence protocol you make.